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FAQ

Q: Why choose Purros Machinery Co., Ltd. as your supplier?
A:

  1. High Quality:
    We choose brand parts on products, which ensures each product pass several different country’s test and get certification for customer.
  2. Newest Design:
    Every year we customize the special purpose machine according to customer’s products at least 150 different types.
  3. Our advantage:
    Have our brand and product patent.
    Product certification for different countries.
    With BV, SGS, BSCI factory inspection.
    Use brand accessories.
    High quality product with good price.
    Professional after-sale service team.


Q: Are you trading company or manufacturer?
A: We are factory and with our own R&D team.

Q: Can I get some samples?
A: Sure, samples are available. Please contact us for more details.(service@purros.com)

Q: How can I pay for the samples?
A: T/T in advance, Credit Card, Cash, PayPal , L/C , D/P D/A;

Q: How long about the delivery time?
A: 30 days after receiving the deposit or L/C.

Q: Can you manufacture the customized products as I wish?
A: Yes, we can. OEM & ODM are available.

Q: What are your terms of delivery?
A: We accept FOB, CFR, CIF etc. You can choose the one which is the most convenient or cost effective.

Q: What is the terms of payment?
A: 30% T/T deposit, the balance before delivery.

Q: Have I get warranty on your products?
A: 1 years after shipment.

Q: What kind of files do you accept for drawing?
A: PDF, Core Draw, high resolution JPG.

Q: What about the lead time for mass production?
A: Honestly, it depends on the order quantity and the season you place the order. Generally speaking, production lead time is within 35-45 days.

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